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The Effects Of Technology On Restaurant And Lodge Pangasinan

By Stephanie Morris


Technology has had a dramatic positive effect on the hospitality industry. Most of these business entities have significantly benefited from this advancement. The technological improvements have enabled the hotel, and lodging facilities enjoy several advantages. The role that it has played in this industry cannot be ignored. This article outlines several of these effects that improved technology has in the restaurant and lodge Pangasinan industry.

Results of research conducted show that the internet has helped expand the activities of this sector. It has enabled them to conduct marketing online. Most of them use social media as a tool to reach many potential customers. Marketing strategists have created websites that focus mainly on these institutions. They advertise their services online for their clients. This has seen an increase in the demand for their services unlike in the past years.

The main component of many business organizations is to ensure that their customers are satisfied with services the pay to receive. First, they have to ensure that the rooms are well equipped to ensure the comfort of their clients. For this reason, rooms have acquired a modern look from the fancy layouts and equipment fitted in the. This has provided an opportunity for their clients to enjoy their time during the stay. Hence the service delivery is efficient.

Integrated management systems are also a product of improved technology. They have helped develop and strengthen ties between these organizations and their potential customers. Despite their sophistication, they have assisted in establishing advanced integration levels. Guest preferences are created and linked to their database. This has provided the supply purchase systems to easily access what is required for purchase to ensure no supply shortages.

The introduction of smart-phones and tablets has made it easy to access these facilities. These gadgets have replaced the desktops used before. This is because they are relatively cheaper and require less maintenance. They have increased service delivery. Clients can easily make their orders and report any complaints during their stay. Immediate feedback is also received by their guests. This has had a positive effect on the side of customers.

In most large motels, the check in and check out procedures can be time consuming. This is due to the long lines experienced. These organizations have established applications in smart-phones that give clients the opportunity to preregister for their hotel stay. The smart-phone also acts as the key to their hotel rooms. This ensures that their users have ample time for their guests to enjoy their stay without spending much time trying to settle.

The most appreciated advancement in this hospitality industry is the ability to check out while still in the rooms. Guests can easily make their payments on the television screen in their rooms. Therefore, clients do not have to stay in long lines to finalize their check out procedures. This gives the users an opportunity to check out easily and a chance to enjoy their final moments in the hotels. Guests are also given enough time to get to the departure points.

The use of ATMs and screen to settle bills is also a result of this advancement. People do not have to queue to make payments. It is also safer because one does not have to walk around carrying money. Hence clients can easily pay for the services without any inconveniences like long lines and any disagreements regarding bills.




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