The world is embracing international businesses now more than ever. This has led to an increased number of visitors within Allentown, PA. Therefore, it is a brilliant idea to invest in bed and breakfast Allentown pa business. This is because these people from all over the world will need a place to stay till they are done with their mission.
Early in the morning, there are routine chores that your employees must perform. These include preparing the tables and cleaning utensils for the guests. The kitchen staff will be preparing breakfast and other light dishes. It is advisable to ask the guests what foods they like. This inquiry should be done on the day that the guest checks in.
Some of the guests will be spending many days at your premises. It is your responsibility to clean his room everyday especially when he leaves for his meetings. However, none of your employees should pick a guests item. This will inconvenience the visitor and he will lose trust in you.
The customers you will be serving are very observant. Therefore, you must not leave anything to chance. You should have quick waiters who shall be wiping off any food that spills on the table and floors. Once the customer has finished taking his meals, the table must be wiped. Remember to ask him if he needs further service.
When you go to a new place, you are able to learn things at a glance. The customer can look at the way you serve a guest and he walks away without saying a thing. Therefore, all clients must be treated equally despite the amount of money they are paying you. The same person who pays a small amount can show up next time and seek the most expensive services.
The attendants that you employ mean so much to your business. Therefore, they have to be qualified for the job in terms of experience and professional trainings. If they do not have any previous work experience, you should not bother hiring them unless you want to train them first, which can be costly and time consuming for your company.
From time to time during the day, you must check the rooms and see if everything is in place. The attendants must report when the supplies run out. They should communicate with the procurement department and order for more items that they feel will give the customer satisfaction.
As a manager, your work shall be to coordinate all the departments of the business. You must ensure that everyone is performing their duties diligently. Identify areas that you can improve or cut costs so as to increase the profits of the business.There should be excellent customer service. This is the backbone of your business. Never argue with a customer because it will show lack of professionalism. That client will not find seek your services again. Also, he will discourage his friends and colleagues from coming to spend nights at your place.
Early in the morning, there are routine chores that your employees must perform. These include preparing the tables and cleaning utensils for the guests. The kitchen staff will be preparing breakfast and other light dishes. It is advisable to ask the guests what foods they like. This inquiry should be done on the day that the guest checks in.
Some of the guests will be spending many days at your premises. It is your responsibility to clean his room everyday especially when he leaves for his meetings. However, none of your employees should pick a guests item. This will inconvenience the visitor and he will lose trust in you.
The customers you will be serving are very observant. Therefore, you must not leave anything to chance. You should have quick waiters who shall be wiping off any food that spills on the table and floors. Once the customer has finished taking his meals, the table must be wiped. Remember to ask him if he needs further service.
When you go to a new place, you are able to learn things at a glance. The customer can look at the way you serve a guest and he walks away without saying a thing. Therefore, all clients must be treated equally despite the amount of money they are paying you. The same person who pays a small amount can show up next time and seek the most expensive services.
The attendants that you employ mean so much to your business. Therefore, they have to be qualified for the job in terms of experience and professional trainings. If they do not have any previous work experience, you should not bother hiring them unless you want to train them first, which can be costly and time consuming for your company.
From time to time during the day, you must check the rooms and see if everything is in place. The attendants must report when the supplies run out. They should communicate with the procurement department and order for more items that they feel will give the customer satisfaction.
As a manager, your work shall be to coordinate all the departments of the business. You must ensure that everyone is performing their duties diligently. Identify areas that you can improve or cut costs so as to increase the profits of the business.There should be excellent customer service. This is the backbone of your business. Never argue with a customer because it will show lack of professionalism. That client will not find seek your services again. Also, he will discourage his friends and colleagues from coming to spend nights at your place.
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