Even after being the best and most qualified tour guide, you must have some training and some certification of some kind, the best tour guide Montreal needs more than just that. Some few qualities can define the difference between a good and a not so good guide. These qualities are the ones, which will at the end of the day, determine whether your guests will enjoy their tour or not.
To start with, anyone who plans to get into this business should find in them the need for good customer care service and commitment. Without this, you will be losing all your customers after the first encounter. Guests need someone who they can rely upon whenever they need assurance of best service and their interests taken at heart.
Friendliness and having a welcoming personality is really not easy to achieve. However, in this business, you cannot do without. Guests are very sensitive and they need to be treated with utmost friendliness and welcoming nature. If you do this well then an individual is most likely to get the same visitors come to your business more. Better still, you are guaranteed of great referrals that will see your business flocking with tourist all year round.
Always try to be friendly to your guest. You should have an authority of some kind when dealing with them, and be able to keep them together at all times. Keep your members focused on your mission and in your dealing with situations, without necessarily demoralizing or intimidating any member of your group. This way they also feel loved and easy to express themselves, thus end up enjoying your company.
Still talking about being knowledgeable, you are supposed to have a good understanding of the tourist attraction you are taking your guest to. Make sure you have done an extensive research about the tradition, history and everything that your guests need to know. Be a good communicator and avoid referring from your notes if you can. This way your members overall understanding would be well enhanced.
Another factor that will bar you from being the best guide is if you are never punctual. Things happen that can easily hinder you from getting to your agreed meeting point exactly on the agreed upon time. However, you should always try as much to reach early, and wait for your visitors, other than them, waiting for you. Doing the contrary might even expose your guests to many more dangers.
Be interactive. This means that you will always have time to take questions, hear opinions and be able to make every team member express themselves or interact with each other well. Never make your sessions be a one man show as this will make the tour members to become bored, and resort to plan their journey back too soon.
Most people fail to be punctual. This has a negative impact on the tourism sector. A good guide ought to be punctual whenever they agree with their guest on what time to meet. Always be the first one to show up, rather than your guests showing up before you.
To start with, anyone who plans to get into this business should find in them the need for good customer care service and commitment. Without this, you will be losing all your customers after the first encounter. Guests need someone who they can rely upon whenever they need assurance of best service and their interests taken at heart.
Friendliness and having a welcoming personality is really not easy to achieve. However, in this business, you cannot do without. Guests are very sensitive and they need to be treated with utmost friendliness and welcoming nature. If you do this well then an individual is most likely to get the same visitors come to your business more. Better still, you are guaranteed of great referrals that will see your business flocking with tourist all year round.
Always try to be friendly to your guest. You should have an authority of some kind when dealing with them, and be able to keep them together at all times. Keep your members focused on your mission and in your dealing with situations, without necessarily demoralizing or intimidating any member of your group. This way they also feel loved and easy to express themselves, thus end up enjoying your company.
Still talking about being knowledgeable, you are supposed to have a good understanding of the tourist attraction you are taking your guest to. Make sure you have done an extensive research about the tradition, history and everything that your guests need to know. Be a good communicator and avoid referring from your notes if you can. This way your members overall understanding would be well enhanced.
Another factor that will bar you from being the best guide is if you are never punctual. Things happen that can easily hinder you from getting to your agreed meeting point exactly on the agreed upon time. However, you should always try as much to reach early, and wait for your visitors, other than them, waiting for you. Doing the contrary might even expose your guests to many more dangers.
Be interactive. This means that you will always have time to take questions, hear opinions and be able to make every team member express themselves or interact with each other well. Never make your sessions be a one man show as this will make the tour members to become bored, and resort to plan their journey back too soon.
Most people fail to be punctual. This has a negative impact on the tourism sector. A good guide ought to be punctual whenever they agree with their guest on what time to meet. Always be the first one to show up, rather than your guests showing up before you.
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